Who we are
Our website address is: https://www.theflightdoor.com.
“The Flight Door” (www.theflightdoor.com) is owned by the company XXXXXXXXXXXXXXX. Our mission is to help you discover and do what you love. To do that, we show you personalised content and ads we think you’ll be interested in based on information we
collect from you and third parties. We only use that information where we have a proper legal basis for doing so.
We wrote this policy to help you understand what information we collect, how we use it and what choices you have about it. As we’re an Internet company, some of the
concepts below are a little technical, but we’ve tried our best to explain things in a simple and clear way. We welcome your questions and comments on this policy.
We collect information in a few different ways:
1. When you give it to us or give us permission to obtain it
When you sign up for or use “The Flight Door”,you give us certain information voluntarily. This includes your name, email address, phone number, profile photo, videos, Pins (
pins refer to Pictures and video, sometime collectively or individually), comments and any other information you give us. You can also choose to share location data or
photos with us. If you buy something on “The Flight Door”,we will collect payment information, contact information (address and phone number) and details of what you bought. If
you buy something for someone else on “The Flight Door”,we will collect their delivery details and contact information.
If you link your Facebook or Google account or accounts from other third-party services to “The Flight Door”,we also get information from those accounts (such as your friends or
contacts). The information we get from those services depends on your settings and their privacy policies, so please check what those are.
- We also get technical information when you use “The Flight Door”
Whenever you use a website, mobile application or other Internet service, certain information gets created and logged automatically. The same is true when you use
“The Flight Door” . Here are some of the types of information we collect:
Log data. When you use “The Flight Door”,our servers record information (“log data”), including information that your browser automatically sends whenever you visit a website, or that your mobile app automatically sends when you’re using it. This log data includes your Internet Protocol address, the address of and activity on websites you
visit that incorporate “The Flight Door” features (such as the “Save” button – more details below), searches, browser type and settings, the date and time of your request, how
you used “The Flight Door”, cookie data and device data. If you like, you can get more details about the types of information we collect in our logs.
Device information: In addition to log data, we collect information about the device you’re using “The Flight Door” on, including type of device, operating system, settings, unique device identifiers and crash data that helps us understand when something breaks. Whether we collect some or all of this information often depends on what type
of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or Android phone. To learn more about what information your device makes available to us, please also check the policies of your device manufacturer or software provider.
3. Our partners and advertisers share information with us
We also get information about you and your activity outside “The Flight Door” from our affiliates, advertisers, partners and other third parties we work with, or other publicly available sources. For example: Some websites or apps use “The Flight Door” features such as our “Save” button, or you may install our “Save” button for your browser. If so, we collect log data from those sites or apps.
Learn more about these features.
Online advertisers or third parties share information with us to measure or improve the performance of ads on “The Flight Door”, or to figure out what kinds of ads to show you.
This includes information about your visits to an advertiser’s site or purchases you made from them, or information about your interests from a third-party service, which we might use to help show you ads. Learn more about the types of information advertisers or other third parties share with us.
What we do with the info we collect:
We use the information we collect to provide the Service for you. We commit to showing you content that’s relevant, interesting and personal to you. In order to do that, it’s necessary for us to use your information to:
Identify you when you use “The Flight Door”, and process your transactions.
Recommend Pins, boards, topics or categories you might like based on your activity on “The Flight Door” . For example, if we see you’re into cooking, we may suggest food-related Pins, boards or people that we think you might like, or show you food-related ads.
Respond to your questions or comments.
In addition and for similar reasons, we have a legitimate interest in using your information in these ways. It is also fundamental to the nature of the Service we provide. In short, it’s necessary for us to do these things in order to make the Service relevant, interesting and personal to you as we promised, and it’s in both of our interests for us to do that.
We also have a legitimate interest in improving “The Flight Door”, maintaining our relationship with you and protecting users. We both benefit when we use your information to:
suggest other people who have similar interests. For example, if you follow interior design boards, we may suggest interior designers that you might like.
Help your friends and contacts find you on “The Flight Door” if you agree to this in your settings. For example, if you sign up using a Facebook account, we can help your Facebook friends find you on “The Flight Door” when they first sign up for “The Flight Door” . Or people can search for your account on “The Flight Door” using your email address.
conduct analytics on who is using “The Flight Door” and what they are doing. For example, by logging how often people use two different versions of a feature on “The Flight Door”, we can understand which version is better.
Improve “The Flight Door” and offer new features.
Send you updates (such as when certain activity, like saves or comments, happens on “The Flight Door” ) and news by email or push notification, depending on your settings. For example, we send weekly updates that include Pins you may like. You can decide to stop getting these notifications by updating your settings.
Work with law enforcement and keep “The Flight Door” safe. We may get requests for account information from law enforcement, for example, the police or courts. To find out more about how we respond to law enforcement requests, please see our Law Enforcement Guidelines.
We have a legitimate interest in delivering ads that are relevant, interesting and personal to you in order to generate revenue. (Providing this Service is expensive!)
To further these interests, we use the information we collect to:
Decide which ads to show you. For example, if you show an interest in tents on “The Flight Door”, we may show you ads for other outdoor products. We customise the ad content we show you by identifying your interests based on your onsite and offsite activities, as well as by using information we receive from ad partners or other third parties.
Tell our ad partners how their “The Flight Door” ads are doing, and how to make them better. Some of this information is aggregated. For example, we would report to an advertiser that a certain percentage of people who viewed a Promoted Pin went on to visit that advertiser’s site. In other instances, this information isn’t aggregated. For example, we would let an advertiser know that a particular Promoted Pin has been saved by certain people. To find out more about reporting on Promoted Pins, please visit the Help Centre.
Tell our ad partners the types of product you might be interested in. For example, if you create a board dedicated to trainers, we can tell a retailer that you’re more interested in trainers than, say, jumpers. This helps us and our ad partners make sure that the content and ads you see are relevant to you.
We have a legitimate interest in using information we collect to customise your “The Flight Door” experience based on your offsite behaviour. For example, if you visit websites that sell electric guitars, we may suggest guitar Pins to you. When we identify your interests based on your offsite behaviour with cookies, we will obtain any consent
In addition to the specific circumstances above, we’ll only use your information with your consent in order to:
Send you marketing materials by email, text or push notification, depending on your account or operating system settings. Each time we send you marketing materials, we’ll give you the option to unsubscribe.
Identify your location and customise the content we show you. For example, if we know that you are based in San Francisco, we could show you Pins of local products.
You can opt in to this in your device operating system Settings.
Allow searching with photos. For example, if you take a photo of a pair of shoes or a piece of furniture you like, you can ask us to show you similar items. You can opt in to this in your device operating system Settings.
Tell our ad partners how their ads are doing using the “The Flight Door” tag. The “The Flight Door” tag (a piece of code) delivers insights to us and our ad partners about actions that a person takes on their website after viewing an ad on “The Flight Door” . To learn more about the “The Flight Door” tag, please visit the Help Centre.
Identify you across different browser sessions. This means that, if you log in to “The Flight Door” from your phone (or any device), we’ll remember that you’re you and you won’t need to enter your login details each time you visit “The Flight Door” .
Transferring your information:
“The Flight Door” is a worldwide service. By using our products or services, you authorise us to transfer and store your information outside your home country, including in the India, for the purposes described in this policy. The privacy protections and the rights of authorities to access your personal information in such countries may not be equivalent to those of your home country.
For all transfers of your information from the EEA to the India, “The Flight Door” is certified under Privacy Shield and follows its principles. Learn more about Privacy Shield and the principles.
Where we share information we receive under Privacy Shield with third parties, we’re responsible for making sure that those third parties also comply with Privacy Shield, unless we can prove we’re not responsible for the damaging event.
In compliance with the Privacy Shield principles, “The Flight Door” commits to resolving complaints about our collection or use of your personal information. India individuals with enquiries or complaints regarding our Privacy Shield policy should first contact us here. “The Flight Door” has further committed to referring unresolved Privacy Shield
complaints to JAMS Arbitration and Mediation Services, an alternative dispute resolution provider located in the Delhi, India. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit JAMS here for more information or to
file a complaint. The services of JAMS are provided at no cost to you. In certain circumstances, and if the dispute resolution process still doesn’t resolve the problem, EEA individuals may pursue binding arbitration through a process described here. “The Flight Door” is also subject to the investigatory and enforcement powers of the Federal Trade Commission.
Where we transfer information from the EEA to a country that doesn’t provide an adequate level of protection, we’ll only do so under appropriate safeguards put in place to protect your information, such as standard contractual clauses or Privacy Shield certification.
Choices you have about your info:
Our goal is to give you simple and meaningful choices regarding your information. If you have a “The Flight Door” account, many of the choices you have on “The Flight Door” are built directly into “The Flight Door” or your Settings. For example, you can:
Edit information in your profile at any time, decide whether your profile is available to search engines or choose whether others can find your “The Flight Door” account using your email address.
Link or unlink your “The Flight Door” account from other services (such as Facebook, Google or Twitter). For some services (e.g. Facebook), you can also decide whether or not to publish your “The Flight Door” activity to that service.
Create or be added to a secret board. Secret boards are visible to you and other collaborators in the board, and any collaborator may choose to make the board available to anyone else. For example, another collaborator can invite someone else to the board, make the board available to an app they use to view “The Flight Door” or even just take an image from the board and email it to their friends. For more information about secret boards, please visit our Help Centre.
Choose whether “The Flight Door” will be customised for you using information from other websites or apps. If you have a “The Flight Door” account and want to control how your offsite data is used to tailor your experience, you can visit your Settings and update your “Personalisation” preferences. If you don’t have a “The Flight Door” account, or don’t want us to
customise “The Flight Door” for you when you’re signed out, you can opt out.
Choose whether your purchases on “The Flight Door” will be used to customise recommendations and ads for you. You can view and manage your purchase history by going to “Order history” in your Settings and, if you hide a purchase from your history, we won’t use it to customise “The Flight Door” for you.
Close your account at any time. When you close your account, we’ll deactivate it and remove your Pins and boards from “The Flight Door” .
Also, we support the Do Not Track browser setting and you can learn more about how it affects our collection and use of offsite data.
In addition to the examples provided above, we offer other choices that you can learn more about in our Help Centre.
You also have choices available to you through the device or software you use to access “The Flight Door” . For example:
The browser you use lets you control cookies or other types of local data storage.
Your mobile device lets you choose how and whether your location, photos, advertising identifiers and other data are shared with us.
To learn more about these choices, please see the information provided by your device or software provider.
How and when we share information:
Anyone can see the public profiles including pictures, videos and biodata that you create, and the profile information you give us. We also make this public information available through what are called APIs (basically a technical way to share information quickly). For example, a partner can study what their most popular
pictures and videos are or how their Pins are being shared on “The Flight Door” by using a “The Flight Door” API. Some of the ways we use your information require us to share information with third parties, so we can provide your “The Flight Door” experience, make sure our customisation is effective and comply with laws that apply to us. We share your information
other services (such as Facebook or Google) when you decide to link your “The Flight Door” account to those services or publish your activity on “The Flight Door” to them. For example, you can choose to publish your Pins to Facebook or Twitter.
merchants you purchase from on “The Flight Door” . When you buy something on “The Flight Door” using your payment card, we share information necessary for you to make your purchase, such as your payment card information, contact information and other information about the transaction, with the merchant you’re buying from. For example, if you buy something on “The Flight Door” using Apple Pay, your card number isn’t shared with the merchant, but we still share contact and transaction information. We share this information because
it’s necessary in order to make the purchase. The merchants treat this information in the same way as if you had made a purchase from their website directly, which means that their privacy policies and marketing policies apply to the information we share with them. For more information on what we share with merchants, see our
Online advertisers and third-party companies that we or they use to audit or improve the delivery and performance of ads or content on websites and apps (for example, through Google Analytics). This includes what Pins or ads you were shown on “The Flight Door” and whether or how you engaged with those Pins or ads, or other information about
your activity on “The Flight Door” . Learn more about how we share information with online advertisers. To learn more about third-party companies that analyse ad performance, please see our Help Centre.
Law enforcement agencies or government agencies. We only share information if we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights or property of the public, any person or “The Flight Door” ; or to detect, prevent or otherwise address fraud, security or technical issues.
Our wholly owned subsidiaries and affiliates. If we were to engage in a merger, acquisition, bankruptcy, dissolution, re-organisation or similar transaction or proceeding that involves the transfer of the information described in this Policy, we would share your information with a party involved in such a process (for example, a potential purchaser).
How long we keep your information for:
We only keep your information for as long as we need it to provide “The Flight Door” to you and fulfill the purposes described in this Policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.
Our policy on children’s information:
Children under 13 are not allowed to use “The Flight Door” . If you are based in the EEA, you can only use “The Flight Door” if you are over the age at which you can provide consent to data processing under the laws of your country or if verifiable parental consent for your use of “The Flight Door” has been provided. If you are a parent and you find out that your
child is using “The Flight Door” and you don’t want them to, please contact us.
You have options in relation to the information we have about you. These are described below. To exercise these options, please contact us. If you’re an EEA user, you can: access the information we hold about you. We’ll usually share this with you within 30 days of you asking us for it.
Get your information corrected or deleted. You can update your information in your Settings. If you have problems with updating the information or if you would like us to delete it, please contact us.
Object to us processing your information. You can ask us to stop using your information, including when we use your information to send you marketing emails or push notifications. If you opt out of receiving marketing messages from us, we may still send you newsletters and updates about your account, such as when another user comments on one of your Pins. We only send you marketing material if you’ve agreed to it but, if you’d rather we didn’t, you can easily unsubscribe at any time.
Get the information you provided to us sent to another organisation, where we hold this information with your consent or for the performance of a contract with you, where it’s technically feasible.
Complain to a regulator. If you’re based in the EEA and think that we haven’t complied with data protection laws, you have a right to lodge a complaint with the Data Protection Commissioner in Ireland or with your local supervisory authority.
How we make changes to this policy:
We may change this policy from time to time. If we do, we’ll post any changes on this page. If you continue to use “The Flight Door” after the changes come into effect, you agree to the new policy. If the changes are significant, we may provide a more prominent notice or get your consent, as required by law.
The best way to get in touch is via the Help Centre. If you live in India or outside except Pakistan, “The Flight Door” (XXXXXXXXXXXXXXX) is responsible for your information. You can contact “The Flight Door” through contact us section on the website.
If user belong to Pakistan or his or her national is Pakistan then they must leave the website as we don’t cater / provide services to Pakistan due to our internal policy.